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Webhooks

Webhooks allow you to get real-time programmatic notifications about changes in your data as they happen.

Payload sent to Conversations:

{
  "data": {
    "domain": "conversation",
    "status": "NEW",
    "detail": {
      "conversation_id": "6628da4c11696b6967daf96c"
    }
  }
}

Payload sent to Messages:

{
  "data": {
    "domain": "message",
    "status": "NEW",
    "detail": {
      "conversation_id": "6628da4c11696b6967daf96c",
      "message_id": "630e3bbc950b052e8724491a"
    }
  }
}